Terms of Use

Terms & Conditions

Terms and conditions for website https://www.a1mobility.co.uk

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern A1 Mobility (Internet Sales) Ltd’s relationship with you in relation to this website.

The term ‘A1 Mobility (Internet Sales) Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 119/125 Buchanan St., Blackpool, Lancashire, FY1 3BP. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without A1 Mobility (Internet Sales) Ltd’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Alternatively, you may visit us at the showroom so you can compare the many different models on display.

That’s it. No H.P. No part exchange. No sales chat. No home demonstrations. No high pressure sales people. Just unbeatable value and huge savings.

A1Mobility (Internet Sales) Ltd do not supply any ‘grey market’ products (unauthorised imports). All our products are brand new and come directly from the official factory appointed UK importers/manufacturers. We are able to deliver most confirmed orders to your door within two working days. In the event that a particular model may be out of stock, we can still supply the item within 14 days from receipt of your confirmed order.

When an order is received, we will phone you to advise the day of delivery. Delivery for all items ordered by phone will be made by courier. The delivery driver will not demonstrate the scooter for you. He will not open the box. Nor will he wait while you open the box to inspect the goods or test the scooter. He simply delivers sealed boxes and gets on to his next delivery. All boxes must be examined by the customer at the time of delivery. If the box appears to be in perfect condition sign the courier’s receipt “unexamined”. If the box shows minor damage, (small dings, tears etc), sign the courier’s receipt “received damaged”. If the box shows signs of major damage (a great big hole like a fork lift truck has been through it!) simply refuse the delivery. Any damage to the goods must be notified to our office within 24 hours of receipt, and all damaged goods must be returned in the original packing to our premises for inspection.

All our products carry a bumper-to-bumper 12 month parts and labour warranty against the use of faulty materials and/or labour by the manufacturer and must be returned to our premises for any warranty work. Any repairs carried out by third parties, other than those done with our express written permission, will invalidate the warranty. In the unlikely event that you are dissatisfied with the goods for any reason, they must be returned to our premises, unused and in their original packaging, within 10 days of original receipt for a full refund less delivery costs.

In order to waive VAT on your purchase, the government requires a simple declaration to be made as to the nature of your disability at the time of ordering. No proof of your disability need be shown to any party at any time. For this reason, all our prices are quoted without VAT and including delivery to your door. The price we quote is the price you pay.

To order any of our products, simply call our Sales & Service freephone: 0800 328 5670. We accept all major credit cards, cheques, postal orders or banker’s drafts. If you wish to pay by credit card, the billing address for the card is the only address we can accept for delivery. In any event, cleared funds must be lodged in our account prior to the dispatch of the goods.

All goods purchased on a “distance selling” basis from A1Mobility (Internet Sales) Ltd are at the request of the purchaser. Because we cannot see you we cannot be expected to ensure that any product purchased by you is suitable for your personal use. This is a responsibility you must accept yourself. Any information offered by any member of our staff, either on the phone or online, is for general guidance purposes only. If you have any doubts at all as to the suitability of any specific product for your own use, we recommend that, prior to purchase, the opinion of a qualified Occupational Therapist is sought.