Gold Card Mobility Scheme

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Our Gold Card Members Club offers the most comprehensive and thorough extended warranty and service agreement for mobility scooters or powerchairs in the UK today.

As a Member you are entitled to the following:

Parts - With the exception of batteries, we will replace any mechanical or electrical parts required to maintain your mobility scooter in tip-top operating condition free of charge for three years from the date of purchase. This even includes parts which fail as a result of fair wear and tear!
Labour - No charge will be made for any labour required to either repair or replace any part covered under this scheme.
Collection & Delivery - Your mobility scooter will be collected from and delivered back to your home at a time convenient to you and at no charge.
Loan machine - In the event that an immediate repair cannot be made at your home by our Service Engineer, we will, on request, provide you with a free loan powerchair or mobility scooter while your own machine is in our workshop for repair. We will make every effort to provide a replacement model the same as your own so that you will not have to deal with unfamiliar controls.
Annual Service - During the winter months, one of our Mobile Service Units will visit our Gold Card Members at home and provide their mobility scooters and powerchairs with a detailed and thorough service, which will be free of charge.

Servicing Details

For your peace of mind, your annual service includes checks on:

Wheel alignment and steering geometry
Lights & horn
Seat height adjustment
Seat swivel/lock
Seat arms level
Potentiometer operation
Speed control
Forward / reverse
Freewheel operation and switching
Transaxle condition
Tyre pressures
Bearings & motor brushes
Charging system
Regenerative braking system
Electronic controller
Battery condition checked and terminals greased

Valeting

Whenever mobility scooters or powerchairs are brought in to our workshops for repair or service they will be cleaned & valeted prior to their return.