gold
card members
Our Gold Card Members Club offers the most comprehensive and thorough extended warranty and service agreement for mobility scooters or powerchairs in the UK today.
As a Member you are entitled to the following:
- Parts - With the exception of batteries, we will replace any mechanical or electrical parts required to maintain your mobility scooter in tip-top operating condition free of charge for three years from the date of purchase. This even includes parts which fail as a result of fair wear and tear!
- Labour - No charge will be made for any labour required to either repair or replace any part covered under this scheme.
- Collection & Delivery - Your mobility scooter will be collected from and delivered back to your home at a time convenient to you and at no charge.
- Loan machine - In the event that an immediate repair cannot be made at your home by our Service Engineer, we will, on request, provide you with a free loan powerchair or mobility scooter while your own machine is in our workshop for repair. We will make every effort to provide a replacement model the same as your own so that you will not have to deal with unfamiliar controls.
- Annual Service - During the winter months, one of our Mobile Service Units will visit our Gold Card Members at home and provide their mobility scooters and powerchairs with a detailed and thorough service, which will be free of charge.
For your peace of mind, your annual service includes checks on:
- Wheel alignment and steering geometry
- Lights & horn
- Seat height adjustment
- Seat swivel/lock
- Seat arms level
- Potentiometer operation
- Speed control
- Forward / reverse
- Freewheel operation and switching
- Transaxle condition
- Tyre pressures
- Bearings & motor brushes
- Charging system
- Regenerative braking system
- Electronic controller
- Battery condition checked and terminals greased
Valeting - Please note that whenever mobility scooters or powerchairs are brought in to our workshops for repair or service they will be cleaned & valeted prior to their return.